Sales Policy

Effective Date: March 10, 2025

Welcome to SHOPOTOPIS! This Sales Policy outlines the terms and conditions that apply to purchases made on our website https://shopotopis.xyz/. By placing an order, you agree to comply with the following terms.

1. Order Process

  • Orders can be placed online through our official website.

  • Once an order is placed, you will receive a confirmation email with order details.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraudulent activity.

2. Pricing & Payment

  • All prices are listed in USD and include applicable taxes unless stated otherwise.

  • We accept major credit cards, PayPal, and other secure payment methods.

  • Payment must be completed at checkout before order processing begins.

  • SHOPOTOPIS reserves the right to modify prices without prior notice.

3. Shipping & Delivery

  • Orders are processed within 1-3 business days after payment confirmation.

  • Estimated delivery time varies based on location and shipping method selected at checkout.

  • Customers will receive tracking information once the order has been shipped.

  • SHOPOTOPIS is not responsible for shipping delays due to carrier issues or customs processing.

4. Cancellations & Modifications

  • Orders can be canceled or modified within 12 hours of purchase by contacting our support team at contact@shopotopis.xyz.

  • Once an order is processed, cancellations or modifications may not be possible.

  • If an order is canceled within the allowed timeframe, a full refund will be issued.

5. Return & Refund Policy

  • Customers may return eligible items within 30 days of delivery. (Refer to our Refund and Return Policy for details.)

  • Refunds will be processed within 5-10 business days after receiving and inspecting the returned item.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

6. Warranty & Quality Assurance

  • All products are inspected for quality before shipping.

  • If you receive a defective item, please contact us within 7 days of delivery for a replacement or refund.

  • Certain items may come with manufacturer warranties; please check individual product descriptions.

7. Customer Support

For assistance with orders, returns, or general inquiries, please contact us:

Thank you for shopping with SHOPOTOPIS! We appreciate your trust and support.